{"id":17808,"date":"2026-05-29T12:33:38","date_gmt":"2026-05-29T11:33:38","guid":{"rendered":"https:\/\/www.mdcallcenter.ma\/?page_id=17808"},"modified":"2026-05-29T12:34:47","modified_gmt":"2026-05-29T11:34:47","slug":"politique-de-confidentialite","status":"publish","type":"page","link":"https:\/\/www.mdcallcenter.ma\/en\/politique-de-confidentialite\/","title":{"rendered":"Politique de Confidentialit\u00e9"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"17808\" class=\"elementor elementor-17808\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f40395f e-flex e-con-boxed e-con e-parent\" data-id=\"f40395f\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-940bd14 e-flex e-con-boxed e-con e-parent\" data-id=\"940bd14\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element 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lang=\"fr\">\n<head>\n<meta charset=\"UTF-8\">\n<meta name=\"viewport\" content=\"width=device-width, initial-scale=1.0\">\n\n<title>Politique de Confidentialit\u00e9 | MD Call Center<\/title>\n\n<style>\n\n\/* =========================\n   RESET\n========================= *\/\n\n*{\n    margin:0;\n    padding:0;\n    box-sizing:border-box;\n}\n\nbody{\n    font-family:'Poppins',sans-serif;\n    background:#f5f5f5;\n    color:#333;\n    line-height:1.8;\n}\n\n\/* =========================\n   HERO SECTION\n========================= *\/\n\n.privacy-banner{\n    width:100%;\n    padding:120px 20px;\n    text-align:center;\n    background:\n    linear-gradient(rgba(35,20,120,0.75),rgba(35,20,120,0.75)),\n    url('https:\/\/images.unsplash.com\/photo-1557683316-973673baf926?q=80&w=2070&auto=format&fit=crop') center\/cover;\n}\n\n.privacy-banner h1{\n    font-size:58px;\n    color:#fff;\n    font-weight:700;\n    margin-bottom:15px;\n}\n\n.breadcrumb{\n    color:#fff;\n    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donn\u00e9es\n            personnelles de ses utilisateurs et partenaires.\n        <\/blockquote>\n\n        <!-- SECTION -->\n\n        <div class=\"privacy-section\">\n\n            <h3>1. Responsable du traitement<\/h3>\n\n            <p>\n                Les donn\u00e9es collect\u00e9es sur le site\n                <a href=\"https:\/\/www.mdcallcenter.ma\/en\/\">\n                    www.mdcallcenter.ma\n                <\/a>\n                sont trait\u00e9es par :\n            <\/p>\n\n            <ul>\n                <li><strong>MD Call Center<\/strong><\/li>\n                <li>353 Boulevard Mohamed V, Casablanca<\/li>\n                <li>contact@mdcallcenter.fr<\/li>\n                <li>+212 5 22 24 43 21<\/li>\n            <\/ul>\n\n        <\/div>\n\n        <!-- SECTION -->\n\n        <div class=\"privacy-section\">\n\n            <h3>2. Donn\u00e9es collect\u00e9es<\/h3>\n\n            <p>\n                Nous collectons uniquement les donn\u00e9es n\u00e9cessaires\n                \u00e0 nos activit\u00e9s.\n            <\/p>\n\n            <div class=\"table-responsive\">\n\n                <table>\n\n                    <thead>\n                        <tr>\n                            <th>Type<\/th>\n                            <th>Donn\u00e9es<\/th>\n                            <th>Finalit\u00e9<\/th>\n                            <th>Base l\u00e9gale<\/th>\n                        <\/tr>\n                    <\/thead>\n\n                    <tbody>\n\n                        <tr>\n                            <td>Contact<\/td>\n                            <td>Nom, email, t\u00e9l\u00e9phone<\/td>\n                            <td>R\u00e9ponse aux demandes<\/td>\n                            <td>Consentement<\/td>\n                        <\/tr>\n\n                        <tr>\n                            <td>Careers<\/td>\n                            <td>CV, exp\u00e9rience<\/td>\n                            <td>Gestion RH<\/td>\n                            <td>Pr\u00e9contractuel<\/td>\n                        <\/tr>\n\n                        <tr>\n                            <td>Connexion<\/td>\n                            <td>IP, navigateur<\/td>\n                            <td>Analyse du trafic<\/td>\n                            <td>Cookies<\/td>\n                        <\/tr>\n\n                        <tr>\n                            <td>Appels<\/td>\n                            <td>Enregistrements audio<\/td>\n                            <td>Contr\u00f4le qualit\u00e9<\/td>\n                            <td>Int\u00e9r\u00eat l\u00e9gitime<\/td>\n                        <\/tr>\n\n                    <\/tbody>\n\n                <\/table>\n\n            <\/div>\n\n        <\/div>\n\n        <!-- SECTION -->\n\n        <div class=\"privacy-section\">\n\n            <h3>3. S\u00e9curit\u00e9 des donn\u00e9es<\/h3>\n\n            <p>\n                MD Call Center applique des mesures techniques et\n                organisationnelles avanc\u00e9es afin de prot\u00e9ger les donn\u00e9es.\n            <\/p>\n\n            <ul>\n                <li>Connexion s\u00e9curis\u00e9e HTTPS \/ SSL<\/li>\n                <li>Contr\u00f4le d\u2019acc\u00e8s interne<\/li>\n                <li>Sauvegardes automatiques<\/li>\n                <li>Protection serveurs et infrastructures<\/li>\n            <\/ul>\n\n        <\/div>\n\n        <!-- SECTION -->\n\n        <div class=\"privacy-section\">\n\n            <h3>4. Conservation des donn\u00e9es<\/h3>\n\n            <ul>\n                <li>Donn\u00e9es clients : 3 ans<\/li>\n                <li>Donn\u00e9es recrutement : 2 ans<\/li>\n                <li>Cookies : 13 mois<\/li>\n                <li>Enregistrements t\u00e9l\u00e9phoniques : 3 mois<\/li>\n            <\/ul>\n\n        <\/div>\n\n        <!-- SECTION -->\n\n        <div class=\"privacy-section\">\n\n            <h3>5. Vos droits<\/h3>\n\n            <p>\n                Vous disposez des droits suivants :\n            <\/p>\n\n            <ol>\n                <li>Droit d\u2019acc\u00e8s<\/li>\n                <li>Droit de rectification<\/li>\n                <li>Droit d\u2019opposition<\/li>\n                <li>Droit de suppression<\/li>\n            <\/ol>\n\n            <div class=\"important-box\">\n\n                <strong>Important :<\/strong>\n\n                Toute demande relative \u00e0 vos donn\u00e9es personnelles\n                peut \u00eatre envoy\u00e9e \u00e0 :\n\n                <br><br>\n\n                contact@mdcallcenter.fr\n\n            <\/div>\n\n        <\/div>\n\n        <!-- SECTION -->\n\n        <div class=\"privacy-section\">\n\n            <h3>6. Cookies<\/h3>\n\n            <p>\n                Notre site utilise des cookies afin d\u2019am\u00e9liorer\n                l\u2019exp\u00e9rience utilisateur et mesurer l\u2019audience.\n            <\/p>\n\n        <\/div>\n\n        <!-- FOOTER -->\n\n        <div class=\"privacy-footer\">\n\n            \u00a9 2026 MD Call Center \u2014 Tous droits r\u00e9serv\u00e9s\n\n        <\/div>\n\n    <\/div>\n\n<\/div>\n\n<\/body>\n<\/html>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Politique de Confidentialit\u00e9 | MD Call Center Politique de Confidentialit\u00e9 Derni\u00e8re mise \u00e0 jour : 29 Mai 2026 La soci\u00e9t\u00e9 MD Call Center accorde une importance primordiale \u00e0 la confidentialit\u00e9 et \u00e0 la protection des donn\u00e9es personnelles de ses utilisateurs et partenaires. 1. Responsable du traitement Les donn\u00e9es collect\u00e9es sur le site www.mdcallcenter.ma sont trait\u00e9es [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"footnotes":""},"class_list":["post-17808","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.mdcallcenter.ma\/en\/wp-json\/wp\/v2\/pages\/17808","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.mdcallcenter.ma\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.mdcallcenter.ma\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.mdcallcenter.ma\/en\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mdcallcenter.ma\/en\/wp-json\/wp\/v2\/comments?post=17808"}],"version-history":[{"count":5,"href":"https:\/\/www.mdcallcenter.ma\/en\/wp-json\/wp\/v2\/pages\/17808\/revisions"}],"predecessor-version":[{"id":17813,"href":"https:\/\/www.mdcallcenter.ma\/en\/wp-json\/wp\/v2\/pages\/17808\/revisions\/17813"}],"wp:attachment":[{"href":"https:\/\/www.mdcallcenter.ma\/en\/wp-json\/wp\/v2\/media?parent=17808"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}